Account Manager


At our agency, Account Managers are the primary owners of client accounts, responsible for delivering high-quality digital marketing work while maintaining long-term relationships. The ideal candidate will be comfortable providing strategic recommendations and managing projects, but also proficient at executing individual tactics when needed.

* Note: all positions are remote until COVID craziness is over.

A day-in-the-life of an Account Manager will include:

  • Working closely with the Director of Client Success to create and present digital marketing strategies for clients
  • Acting as the day-to-day point of contact for client communications, with the goal of building long-term relationships
  • Creating project timelines and monitoring scope creep to ensure on-time and on-budget delivery
  • Analyzing KPIs and generating monthly reports on campaign performance using HubSpot, Google Analytics/Search Console, Semrush, etc.
  • Estimating and selling additional services to add value to client engagements
  • Delegating and managing the delivery of specialized tactical work to a team of in-house employees and/or freelancers, including graphic designers, website developers, copywriters, etc.
  • On occasion, pitching in to assist with tactical work, such as:
    • Building and managing a rich content/editorial calendar
    • Writing conversion-optimized copy for digital channels
    • Performing website and SEO audits

This job would be an awesome fit if you have:

  • 5+ years’ experience in a marketing role at an agency
  • The confidence to present ideas, provide professional feedback and make recommendations in front of clients
  • Extensive experience with HubSpot Marketing Professional
  • In-depth experience with popular marketing analytics tools such as Google Analytics, Semrush, etc.
  • Advanced knowledge of SEO, PPC, social media, email and conversion optimization best practices
  • Experience managing a full-scale website redesign process
  • Solid digital writing skills with a sharp eye for grammar
  • A borderline obsession with attention to detail, goal setting and data analysis
  • The ability to thrive in a deadline-driven environment, juggling multiple projects during any given day

As a member of our team, you’ll enjoy:

  • A competitive salary
  • Flexible work schedule
  • Unlimited vacation time
  • 7.5-hour work days
  • Medical, dental, vision and life insurance
  • 401(k) with company match
  • Short-term disability
  • Planet Fitness black card membership
  • Complimentary snacks and craft beer on tap
  • Paid conferences and professional development
  • Quarterly profit sharing
  • Gift card rewards
  • Surprise team outings
  • Free parking
  • No dress code