The Membership Retention Coordinator is responsible for assisting the VP of Membership in developing a plan for member retention and executing on that plan to drive chapter retention efforts.

Specific Responsibilities:

• Co-manages chapter membership data lists.
• Conducts yearly membership surveys to understand if current members see value in their investment.
• Assists VP of Talent Management with ongoing volunteer communications finding opportunities to engage current members that are not volunteers.
• Follows up with members soon to expire or lapse to understand whether they intend to renew or continue with their membership.
• Communicates feedback from membership base with VP of Membership.